Welcome to Bdonnas

Shipping Info

Please allow 2-3 business days for processing (not including holidays and weekends). Please note that processing time does not include your shipping time frame. When your package is ready to ship you will receive a tracking number via email. 

***Processing time will take longer during Holidays,Promotion sales date***

Unverifiable Addresses
Should we have problems verifying your address using the USPS tracking system, your order processing may be delayed.  Please use the same formatting that the USPS uses when delivering your mail.  Include apartment or suite Numbers and always make sure you are using the correct zip code and city. 

 Refused Packages
If your package is refused or return  from USPS; you're responsible for the shipping cost to re-ship package.

Lost Packages 
We are not responsible for lost packages due to USPS ,UPS or FEDEX error. If we track your package and show that it has been delivered are in transit,and you have not received your package we will file a claim on your behalf. Please note that it can take up to 3 weeks for a response from the carrier. 

**U.S. Shipping Rates & Delivery Times

 

UPS Ground

 

Get guaranteed, date-scheduled, cost-effective delivery for commercial and residential shipments

Delivery Commitment Day-definite delivery typically in one to five days 
Service Area Destinations and Origins:
All 50 states and Puerto Rico 
Benefits
  • Prompt, dependable, cost-effective shipping
  • With guaranteed delivery, know in advance when your shipment will arrive
  • An economical choice for all of your routine shipments

 

UPS 3 Day Select®

Choose this guaranteed service for your less time-sensitive shipments

Delivery Commitment Delivery by the end of the third business day 
Service Area Destinations and Origins:
The 48 contiguous states 
Benefits
  • An ideal mix of economy and guaranteed delivery
  • Perfect for less time-sensitive shipments
  • Three free delivery attempts

 

UPS Next Day Air®

Get guaranteed overnight delivery for day-definite shipments

Delivery Commitment Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination 
Service Area Destinations and Origins:
All 50 states and Puerto Rico, with some limitations in Alaska and Hawaii 
Benefits
  • Ideal for shipments that must arrive earlier in the business day
  • Guaranteed service provides assurance of on-time delivery
  • Free UPS packaging available for your convenience

 

 

P.O. Boxes & APO/FPO or U.S Territories

As a service to our men and women in the Armed Forces, bdonnas.com will ship to APO/FPO addresses. Orders shipped to Domestic P.O. Boxes and APO/FPO addresses must be sent using USPS Priority Mail®.  Because these are government addresses and therefore must be shipped using this method.  Delivery may take longer than the standard transit times quoted.

 

** Shipments to Alaska, Hawaii & the U.S. Territories**

Orders shipped to Alaska, Hawaii or any of the U.S. territories may take up to 10 business days to arrive.

We ship to U.S. Territories including American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands. Orders shipped to these locations must be shipped via USPS Mail and may take longer than the standard transit times for arrival. 

 

**INTERNATIONAL SHIPPING**

Bdonnas.com is happy to serve our international customers by offering USPS INTERNATIONAL for shipping and handling to most destinations around the world. International shipping charges are based on several factors including total price of items, the weight of the package, and its destination. Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier.

 

**INTERNATIONAL SHIPPING RATES & DELIVERY TIMES**

USPS PRIORITY MAIL INTERNATIONAL            5-10 Business Days           

USPS EXPRESS MAIL INTERNATIONAL             3-6 Business Days 

PLEASE NOTE:  Express Mail International requires the customer’s signature.

 

**Taxes and Duties**

All applicable Customs fees, taxes and duties are the sole responsibility of the customer.  Customs authorities require that we state the value of your order directly on your package.   It is at the sole discretion of the Customs agent to release your package.  We have no control over possible delays due to Customs once the package has left the U.S.

Policy And Terms

By placing an order at bdonnas.com, you are responsible for original shipping charges, all applicable Customs Import fees and/or surcharges and the cost of return shipping back to bdonnas.com.  This also applies to any shipments that are refused by you at delivery.