***During this COVID-19 pandemic, USPS shipping times are slightly longer than normal. Please expect delays***
Please allow 2-3 business days for processing (not including holidays and weekends). Please note that processing time does not include your shipping time frame. When your package is ready to ship you will receive a tracking number via email.
Should we have problems verifying your address using the USPS tracking system, your order processing may be delayed. Please use the same formatting that the USPS uses when delivering your mail. Include apartment or suite Numbers and always make sure you are using the correct zip code and city.
If your package is refused or return from USPS; you're responsible for the shipping cost to re-ship package.
We are not responsible for lost packages due to USPS or FEDEX error. If we track your package and show that it has been delivered are in transit,and you have not received your package we will file a claim on your behalf. Please note that it can take up to 3 weeks for a response from the carrier.
**U.S. Shipping Rates & Delivery Times
USPS PRIORITY STANDARD
Get guaranteed, date-scheduled, cost-effective delivery for commercial and residential shipments
|USPS 3 Day Select®|
Choose this guaranteed service for your less time-sensitive shipments
FED EX OVERNIGHT
Get guaranteed overnight delivery for day-definite shipments
P.O. Boxes & APO/FPO or U.S Territories
As a service to our men and women in the Armed Forces, bdonnas.com will ship to APO/FPO addresses. Orders shipped to Domestic P.O. Boxes and APO/FPO addresses must be sent using USPS Priority Mail®. Because these are government addresses and therefore must be shipped using this method. Delivery may take longer than the standard transit times quoted.
** Shipments to Alaska, Hawaii & the U.S. Territories**
Orders shipped to Alaska, Hawaii or any of the U.S. territories may take up to 10 business days to arrive.
We ship to U.S. Territories including American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands. Orders shipped to these locations must be shipped via USPS Mail and may take longer than the standard transit times for arrival.
Bdonnas.com is happy to serve our international customers by offering USPS INTERNATIONAL for shipping and handling to most destinations around the world. International shipping charges are based on several factors including total price of items, the weight of the package, and its destination. Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier.
**INTERNATIONAL SHIPPING RATES & DELIVERY TIMES**
USPS PRIORITY MAIL INTERNATIONAL 5-10 Business Days
USPS EXPRESS MAIL INTERNATIONAL 3-6 Business Days
PLEASE NOTE: Express Mail International requires the customer’s signature.
**Taxes and Duties**
All applicable Customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package. It is at the sole discretion of the Customs agent to release your package. We have no control over possible delays due to Customs once the package has left the U.S.
Policy And Terms
By placing an order at bdonnas.com, you are responsible for original shipping charges, all applicable Customs Import fees and/or surcharges and the cost of return shipping back to bdonnas.com. This also applies to any shipments that are refused by you at delivery.